Experience

Experience – City Sprint started the first same day courier services in the metro area in 1984. We also implemented one of the first dispatch services with professionally trained operators and client care specialists.

Accountability

Accountability – you demand it in your own organization, shouldn’t you demand it from your business partners as well? We work for you, and consider ourselves an extension of your business. We treat every job order as though our company’s existence depended on it…because it does! You deserve peace of mind when scheduling a delivery that it will be done right, on time, every time, or we’ll make it right, no questions asked.

Technology

Due to advancements in online technologies, access to any information regarding your account from any Internet accessible device is literally at your fingertips, 24/7. City Sprint is at the forefront of the Information Age as it relates to serving our customers better. We have led the way to create a paperless, environmentally friendly business, and will continue to invest in technology that makes it easy to do business with us.

• Real Time POD (proof of delivery) – Electronic signatures and proof of delivery are automatically transmitted to your email or phone.
• Bar Code Scanning – Do you need assurance that your freight was not only delivered on time, but the entire shipment made it? No problem, our bar code scanning capabilities provide you additional quality control and reconciliation that ALL your freight was delivered to the proper destination, or accounted for in our warehouse.
• Secure Online Account Management – Enjoy the efficiency of managing your account from any Internet accessible device whenever it’s convenient for you. With an online account you can place and track orders, view POD’s for delivery verification, run reports, retrieve and pay invoices.

Customers Testimonials

“Even though I have been with City Sprint for a short while, they have been a “God-send” to me and my company. I was having continual service failures with another carrier; I hired City Sprint to cover these loads and within 1 week the customer service improved, the loads were delivered ahead of schedule and the costs went down. City Sprint has had 0 service failures thus far. City Sprint has done such a great job for me; I have assigned them more routes to cover. Our customers are very pleased with their service and their drivers. Please take my word for it, their service is the best I have ever seen in the industry and their rates are more than fair. If they make an error, they make it right; that is extremely uncommon in our industry these days. I plan on being in business with them for a very long time. They are always willing to go above and beyond for their customers. I would highly recommend their service to anyone that has high standards when it comes to freight delivery and customer service.”

John Bent, Transportation Manager, Providence Distribution Operations Center.

Environmental Awareness

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